SERVING METRO ATLANTA AND GREATER GWINNETT 
24/7 EMERGENCY HVAC SERVICEPrivacy Policy
Effective Date: April 1, 2024
Cool Masters Services Inc. (“Cool Masters,” “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://coolmastershvac.com (the “Site”). Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by the terms and conditions described herein and our Terms of Service.
- Information We Collect
We may collect personal information from you when you visit our Site, including:
- Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other contact information that you voluntarily provide to us.
- Usage Data: We may automatically collect certain information about your device and how you interact with our Site, such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site and to collect information about how you use our Site.
- Use of Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Site;
- Respond to your inquiries, requests, and customer service inquiries;
- Communicate with you about products, services, promotions, and events offered by Cool Masters;
- Personalize and tailor content and advertising;
- Monitor and analyze trends, usage, and activities in connection with our Site;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities; and
- Comply with legal obligations and enforce our policies.
- Disclosure of Information
We may share your personal information with third parties under the following circumstances:
- With your consent or at your direction;
- With service providers, vendors, and other third parties who perform services on our behalf;
- To comply with legal obligations or respond to lawful requests from governmental authorities;
- To protect and defend the rights, property, or safety of Cool Masters, our users, or others; and
- In connection with a merger, acquisition, or sale of all or a portion of our assets.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not provide us with any personal information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at 71 Hosea Rd, Lawrenceville, GA 30046.
By using our Site, you consent to the terms of this Privacy Policy.